Patient Navigation Level 1 provides a comprehensive micro-credential based introduction to the foundational skills and knowledge needed to guide patients and families through the complexities of the healthcare system. This course explores the patient journey in depth, highlighting common barriers to care and equipping participants with strategies to address these challenges. Through interactive learning, participants will develop a strong understanding of the patient navigator’s role, focusing on advocacy, communication, and the delivery of timely and effective healthcare solutions.

Designed to prepare participants for real-world applications, this course emphasizes empathetic, informed, and professional guidance across diverse healthcare settings. Participants will learn how to support patients in understanding diagnoses, accessing resources, and navigating transitions of care, all while fostering trust and collaboration. By the end of the course, attendees will have the tools and confidence to make a meaningful impact on patients’ lives and the healthcare systems they navigate.

Learning Outcomes