Health Leadership & Learning Network, York University
healthcare continuing education

Patient Navigation Certificate Level 2
Level 2/Advanced
Program Description
Patient Navigation Level 2 builds upon the foundational knowledge from Level 1, offering advanced training to address the complexities of navigating today’s healthcare systems. This course focuses on managing multifaceted patient cases, equipping participants with the skills to advocate for patients facing significant barriers to care. Participants will learn to work effectively in interdisciplinary teams, developing tailored strategies that promote equitable access to healthcare while addressing the unique needs of diverse populations.
With an emphasis on systemic advocacy, Level 2 empowers participants to drive improvements within healthcare organizations and systems. The course delves into strategies for overcoming fragmented care, improving care transitions, and ensuring patient-centered outcomes. By the end of the program, participants will have the tools and confidence to take on advanced navigation roles, foster collaboration across disciplines, and make meaningful contributions to creating a more inclusive and accessible healthcare system.
Learning Outcomes
Duration/Time Commitment
3 hrs/day over 5 days online
Fully Online - Live Instructor Led sessions
In addition to class time, 1.5 hours of self study time per course day
Program Outline
What You Receive
Requirements for Enrolment
This course is ideal for:
• Healthcare professionals, patient navigators, and allied health staff who have successfully completed Patient Navigation Level 1.
• Those seeking to enhance their ability to manage complex healthcare cases and drive improvements in patient care.
This program is offered in English. It is your responsibility to ensure you meet the language requirements. You may be asked to demonstrate language proficiency.
Current Term and Sessions
Fall 2026
Fall sessions coming soon
Winter/Spring 2026
Winter/Spring 2026: Feb 12, 17, 19, 24, 26
11am - 2pm MT each day
Winter/Spring 2026: May 19, 21, 26, 28, June 2
11am - 2pm MT each day
Summer 2026
11am - 2pm MT each day
Fee:
$700.00
plus 12% GST+PST
The course fee includes instruction and course materials only. NNPBC discount calculated at checkout
Tuition Funding for Nurses
Funding for professional education for BC nurses available through:
https://www.bcnu.org/member-services/bursaries/strategic-priorities-education-fund
https://www.bcnu.org/member-services/bursaries/debra-mcpherson-member-education-bursary
Note: CHEN does not administer this funding. Consult the link provided for information
Employer Funding: Check with your employer for tuition fee reimbursement/professional learning cost reimbursement




