Health Leadership & Learning Network, York University
healthcare continuing education
Professional Patient
Navigation Certificate
(PPNC)
The Professional Patient Navigation Certificate (PPNC) is a microcredentialed program builds on years of experience offering one of Canada’s first Patient Navigation programs. Established in 2013, this program has grown to provide a comprehensive micro-credentialed training pathway for healthcare professionals working as Patient Navigators, health advocates, or those seeking to enter these essential roles. The PPNC equips participants with the knowledge and practical tools needed to help patients navigate the complexities of the healthcare system effectively.
Designed for healthcare professionals, this certificate program offers a robust skill set applicable across diverse care settings and patient demographics. It focuses on real-world application, providing strategies to address barriers to care, improve transitions, and foster patient-centered solutions. Participants will learn to deliver navigation services using a standardized approach, ensuring consistent, high-quality care that prioritizes patient safety and supports equitable access to healthcare. The Certificate is designed for the following key areas in healthcare settings:
-
Cancer care
-
Mental health
-
Chronic disease
-
Senior care
-
Transition of care
-
Long-term care
-
Community settings
-
Indigenous healthcare
-
And More....
PPNC is also valuable for policy analysts and administrators aiming to understand and respond to healthcare system challenges through innovative navigation-based approaches.
By completing the PPNC, participants demonstrate a commitment to professional growth, patient advocacy, and excellence in healthcare navigation. This program prepares you to bridge gaps in care, support patients and families, and contribute to a more coordinated and accessible healthcare system. With its emphasis on standardized practices, practical skills, and system-level insights, the PPNC ensures that participants are ready to provide effective and reliable patient navigation and advocacy services.
Program Requirements/
Microcredentials
Visit Program Pages for More Information
Summative Individual Assessment Evaluation (scheduled after all programs are completed) ($600.00)
Fee:
$3400.00
Plus applicable tax
The fee includes the cost of all listed courses and the evaluation
Who Should Take This Program
➤ Professionals Already Working in Patient Navigation Roles If you are already working as a patient navigator, this certificate helps you strengthen your skills, build confidence, and navigate complex cases more effectively. Grounded in a competency-based framework, the program provides practical tools that can be applied across a wide range of practice settings, including cancer care, mental health, chronic disease management, Indigenous health, transitions of care, and community-based services. ➤ Late-Career Nurses and Healthcare Professionals Looking to pivot or transition into a new phase of your career? Patient navigation and advocacy allow you to apply your healthcare knowledge and experience in a meaningful way while supporting patients and families through complex systems. The field also offers opportunities for consulting, independent practice, and community-based work. ➤ Early-Career Nurses and Healthcare Professionals Patient navigation and advocacy provide valuable skills that can enhance your current role and expand future career opportunities. The competencies developed through this program are applicable across healthcare, community services, leadership, quality improvement, advocacy, and other patient-centred roles. ➤ Career Changers Patient navigation offers a structured pathway into a growing field focused on helping individuals access services, understand options, and navigate complex healthcare systems. This program helps learners build the foundational knowledge and practical skills needed to enter the profession. ➤ Community Members, Caregivers, Advocates, and Individuals with Lived Experience Many effective patient advocates and navigators draw on personal experiences navigating healthcare systems for themselves or loved ones. This program provides a structured foundation in patient navigation, advocacy, communication, ethics, and system navigation for individuals who wish to support others through volunteer, community, or professional roles.
PPNC Program Requirements
To achieve the PPNC, participants must successfully complete all the required courses and the assessment. All required courses are listed here
Follow the links provided for each component of the Professional Certificate to view program information, enrolment requirements, dates, and fees.
You may complete all required courses in any order. All course must be completed within 18months of starting the first course.
Note: for each program completed (based on completing all program requirements), you will receive a Micro-credential (digital badge) and a Certificate of Completion
